Improving lives and livelihoods is at the heart of everything we do.  Every business is run by people and these people have lives outside of the workplace and they are often caring for their children, parents, grandparents and sometimes even close friends.

We aim to be the most trusted, caring brand for people who have lives and livelihoods to take care of.

Improving Resilience helps SMEs be strong,adaptable and resilient

Our aim is to help everyone in the organisation understand their responsibilities in a crisis situation, so the unexpected won't be such a shock.  With our assessments, consultations and workshops, we provide you with the tools and techniques needed to bounce back quickly and efficiently from anything that comes your way.






The Care Companion is an organiser and log book for those who need to keep track of their loved ones health and welfare.

It has been designed and developed by a carer with help from nurses, paramedics and doctors and is a convenient focal point for notes, emergency information and medical history so it is one place when you need it the most.

It has been a lifeline in emergency situations, helps in day to day caring tasks and for communicating medical information between carer and their loved one.


"This is great! My father in law has Alzheimers and I currently use various notebooks and he often sees us as being paranoid.  By having this, it's much more 'official' and he has bought into the idea of keeping notes more."


What our clients say!

"Linda has been fabulous with her realistic advice and supporting us as a small organisation to become Health and Safety compliant.  For such an intricate subject, she has made it easy to understand what our responsibilities are and how to maintain them.  She has provided constant access for communicating our concerns and providing guidance that is financially feasible for us with a sensible approach.  I cannot recommend her services enough and will be more than happy to tell anyone should this testimonial not be enough" 

Head of Pre-school, Affinity Gymnastics


"I highly recommend The Improvement Group. Linda is a true professional, she knows her job and will always provide you with the best, most useful information and she is also very honest with her professional opinions but is never patronising or pushy with it. Linda has a true passion to help businesses do their very best. Linda has been helping me with a little business that I’m trying to build and without her input I wouldn’t be doing as well as I am now. I don’t always understand terminology of things but Linda was able to explain everything in a way that I could understand, which helped me to improve and get my business up and running to a professional standard that I couldn’t of done on my own. I can’t thank you enough for all your help I’m truly grateful."

Owner, Whole Again


"The workshop presented Business Continuity in an interesting and engaging manner which provoked thought into how relevant it is to our business.  How important it is.  That it is not an impossible task and is not scary!"

Independent Parliamentary Standards Authority


"Like most small business owners, I had thought a little about the consequences of what would happen if I couldn’t run my business due to problems with my laptop or illness. Linda helped me to work out what the dangers were and to put things in place to make it easier to get back up and running should something happen to any of my kit or to me. I have now edited my terms and conditions to suit and best of all, I will be able to show this document to potential investors to help me to win funding to grow my business."

Founder, Better Than Kittens


We are members of:

Membership number: 156458
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Contact Details and Opening Hours

Monday - Friday 9am to 5.30pm